Email support
Please include your app version, device model, operating system version, selected language, and a short description of the issue. Do not include passwords or unnecessary sensitive information.
Common checks
- Prayer times or Qibla: verify that Location permission is enabled and location services are available.
- Notifications: verify that Notifications are allowed in system settings and that the device has internet access.
- Quran translations or audio: verify the internet connection and try again.
- Assistant: questions are limited daily. The feature provides general information and is not a fatwa service.
Privacy and deletion requests
Use the same email address for privacy questions or requests to remove a server-side notification registration. Local app data can be removed by deleting the app.
Türkçe destek
Sorununuzla birlikte uygulama sürümü, cihaz modeli, iOS/Android sürümü ve seçili dili belirterek mrtckr.developer@gmail.com adresine yazabilirsiniz.